IT Management
Don’t leave any stone unturned! With aknowledge it, you can be certain that your IT systems are protected and managed.
Our IT Management protects your IT infrastructure, through proactive monitoring and diagnostics, performed weekly or monthly, depending on your business requirements.
Our 24/7 monitoring service will alert our technicians to faults, allowing for a quick turn around to ensure your systems remain online.
We can tailor an IT Management service plan to suit your business, with a wide range of options:
- Disaster recovery planning, including system backup and retention planning
- Systems monitoring and reporting
- On site, out of hours, and remote technical support
- Staff discount for personal technical support
- Procurement services for new hardware/software
- Consulting services
- Service Level Agreements (SLA) to ensure service response and resolution times
- Complete management of 3rd party services, including ISP, web hosting, and other services.
